# Subscriptions and Billing ## **Subscription Plans** We offer highly competitive subscription plans that give you access to cutting-edge AI models from industry leaders including OpenAI, Anthropic, Google, DeepSeek, and Meta. Our service also includes premium models for image and video generation capabilities. For details, please visit: ## **Super Model — Oracle** In Oracle mode, **each step consumes one T-1 quota**. For example, a task requiring six steps will use 6 T-1 credits. ## **Important Information:** ### **Knowledge Base Token Quota and Usage Management** 1. Files uploaded to the knowledge base only count toward your storage quota and won't incur any additional model usage charges. 2. When you engage in conversations using the knowledge base, you will not consume any tokens. Rates depend on your chosen service tier (T1 or T2) and align with our standard conversation service pricing. 3. For detailed information about quota for different subscription plans, please visit: **\*Clarification** : We have noticed that some users are creating multiple Flowith accounts to circumvent limits and take advantage of our free tier to access our premium AI models. This abuse of our system negatively impacts the experience of other users. If you have legitimate needs that exceed the standard usage limits, please reach out to our support team . ### Refund Policy * Subscription fees are non-refundable * Refunds are available only if you meet the following conditions: * Contact us within 48 hours after payment. * You've consumed less than 200 paid credits (or equivalent model usage) throughout your subscription period. **Contact :** * For any outstanding issues or special circumstances * For refund requests that meet our criteria * For technical difficulties with cancellation {% hint style="info" %} **Contact Information:** Email: Discord: {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://doc.flowith.io/other-questions/subscriptions-and-billing.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.